Shipping

Standard Delivery - UPS

Orders placed from Monday to Friday by 04:00 PM EST will be processed and shipped the same business day.
Standard delivery time: 2-4 business days after processing and shipping
Standard shipping cost: USD 6.95
Free standard shipping over: USD 75

Same Day Delivery - Roadie

Orders placed from Monday to Friday by 02:00 PM local time will be delivered at the same business day.
Same day shipping cost: USD 25

What is Roadie?

Swarovski partners with Roadie, a UPS company, to offer same-day delivery. Roadie is a logistics management and crowdsourced delivery platform. By providing your mobile number, you consent to receive SMS/text messages from Roadie and on behalf of Swarovski, via your wireless provider, to the mobile number you provided. If your mobile number is registered on any state or federal Do Not Call list, providing it here overrides that prior registration, and you agree to receive text messages. For more information, please visit www.roadie.com/terms. 

Express Delivery - UPS

Orders placed from Monday to Friday by 04:00 PM EST will be processed and shipped the same business day.
Express delivery time: 1 business day after processing and shipping
Express shipping cost: USD 20

Your delivery may be shipped ground from a closer location

Orders placed on weekends and national holidays will be processed and shipped the following business day.

Swarovski is unable to deliver to PO boxes or APO/FPO addresses. Items remain the property of Swarovski until receipt of final payment.
When ordered by the last delivery dates communicated, items will usually be delivered on time. Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. Swarovski can assume no liability in such cases.
We do not ship orders or schedule deliveries on national holidays therefore deliveries may take longer than expected during these periods.
For Crystal Myriad, Licensed-in and Creators Lab products a personalized premium delivery service is included with their purchase, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email.

Order today and receive your parcel on a date and at an address of your choice. Please check available dates in the calendar displayed when choosing scheduled delivery in the checkout process. The delivery might take place one business day before/after the selected date.

It is not always possible to change the delivery address or delivery date once the parcel is in transit. You might have the possibility to organize the delivery of your parcel in the most suitable way for you, by utilizing our delivery partners’ web portal.

Delivery to another country/region is not possible. Please place the order in the online shop of the country/region where the parcel is being delivered to.
You can change country/region and language by clicking on the country/region name in the country/region selector menu.

Please check the shipping confirmation email to track your parcel
If the tracking shows that your parcel has been delivered, please check if someone else at your address has accepted it, alternatively your parcel may have been left with a neighbor.
Otherwise, please look for a notification of attempted delivery, you may find it in your letter box.
In case you cannot locate your parcel, please contact Customer Care, please have your order number and tracking number to hand.